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Customer Service Advisor - Email Only

Huntress
Posted 12 days ago, valid for 7 days
Location

Leeds, West Yorkshire LS279DJ, England

Salary

£22,000 - £26,400 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This job opportunity is for a Customer Service position that requires immediate availability and a commitment to a long-term temporary assignment.
  • Candidates should ideally have previous customer service experience in retail, hospitality, or call centers, although it is not essential.
  • The role involves handling customer queries exclusively via email, with a salary of £11.44 per hour and overtime available.
  • Training will be conducted in Leeds for 1 to 2 weeks, after which the position will be hybrid with the possibility of home working.
  • Applicants must be able to work full-time hours of 39 hours per week from Monday to Friday and must have the right to work in the UK.

Are you available immediately and can commit to a long term temporary assignment in a Customer Service environment but ONLY EMAILS NO PHONE CALLS!! Have you had previous Customer service experience eg within retail, hospitality or call centre? This is a fantastic opportunity to undertake work within a customer service environment, working for a firm who are growing rapidly. As a Customer Service employee you will work on email only queries and be polite and courteous at all times.

Salary: £11.44 p/h and overtime available

Must be able to do up to 2 weeks training in Leeds then HOME WORKING and office based only on an ad hoc

Working Hours: Full time hours available 39 hours per week Mon - Friday. Full 1 to 2 weeks training office based 08.30-16.30 in LS27 then hybrid working

Location: Leeds, LS27

Duties will include:

  • Dealing with customer queries via webchat
  • Responding to customer emails
  • Building a strong customer rapport
  • General office administration duties as and when required

Who we're looking for: The ideal candidate will be someone who can offer good customer service skills and previous experience within a customer service environment would be a benefit but not essential. If you can communicate effectively and empathise with customers, please consider these roles. You will have a high level of attention to detail, be competent with IT and have good written English.

Please email or call the office on

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.