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Customer Service Advisor

Page Personnel Secretarial & Business Support
Posted 16 days ago, valid for 10 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£18,000 - £25,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Page Personnel is offering a Permanent Customer Service Advisor position in the automotive sector, ideal for those with customer service experience or beginners seeking training.
  • The role involves assisting customers with insurance queries, providing outstanding service, and handling complaints effectively.
  • Candidates should ideally have some customer service experience, exceptional skills, and a positive attitude, with resilience to manage difficult situations.
  • The salary starts at £23,000, increasing to £25,000 after probation, with excellent benefits and a supportive work environment.
  • Immediate interviews are available for suitable candidates, with a focus on progression and development within the company.

Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position working for a reputable business within the automotive sector!

This would be a great opportunity for someone experienced within customer services or someone that would like to start out their career with a reputable business that will provide full training!

Client Details

Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position working for a reputable business within the automotive sector!

This would be a great opportunity for someone experienced within customer services or someone that would like to start out their career with a reputable business that will provide full training!

Description

As a Customer Service Advisor you will be first point of call for customers who have a query regarding their insurance cover.

You will be often dealing with customers going through quite difficult situations outstanding customer service is key for the role and the resilience to be able to handle complaints and resolve these promptly and to service level agreements.

The role will be processing claims as the role develops you will be working in a contact centre environment alongside a fab team!

Profile

Ideally some customer service experience within an office environment however the business can be open

Exceptional customer service skills

A positive can do attitude

Resilient and able to deal with difficult customers

Able to work in a busy environment

A good team player

Job Offer

Salary of £23000 rising to £25000 on completion of probation+ reputable business within the automotive industry+ easily accessible location from Leeds and Bradford+ excellent transport links+ free parking+ full training provided+ excellent benefits+ great on site facilities+ good progression and development plan+ lovely team and culture+ immediate interview

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.