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Customer Service Advisor

Michael Page
Posted 6 hours ago, valid for 11 days
Location

Leeds, West Yorkshire LS13DA, England

Salary

£26,000 - £26,100 per annum

Contract type

Full Time

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Sonic Summary

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  • Michael Page is seeking an experienced Customer Service Advisor for a reputable Accountancy Practice in Leeds.
  • The role involves supporting a team of Accountants by handling client calls and resolving queries while exceeding service level agreements.
  • Candidates should have previous customer service experience, excellent communication skills, and the ability to work both independently and as part of a team.
  • The salary for this position ranges from £25,000 to £26,000, depending on experience, with opportunities for training and development.
  • Additional benefits include flexible working hours, hybrid working options, and a supportive team culture.

Michael Page have just partnered with a reputable Accountancy Practice in Leeds the business are looking for an experienced Customer Service Advisor to join the department.

This would be a very exciting opportunity for someone who is interested in the sector and looking for that next step in their career and would like to join a business which offer excellent training and development.

Client Details

Michael Page have just partnered with a reputable Accountancy Practice in Leeds the business are looking for an experienced Customer Service Advisor to join the department.

This would be a very exciting opportunity for someone who is interested in the sector and looking for that next step in their career and would like to join a business which offer excellent training and development.

Description

As a Customer Service Advisor you will be supporting a team of Accountants with calls from clients handling a variety of queries providing support and guidance ensuring service level agreements are exceeded.

You will be also responsible for any complaints that come into the business investigation the matter and resolving promptly and efficiently.

Profile

Previous customer service experience this could be from a range of backgrounds

Excellent communication skills and a confident telephone manner

Able to work as part of a team and on own initiative

An excellent problem solver

Passionate about helping and supporting customers and improving the client experience

Able to work in a busy environment

IT Literate and confident using multiple systems

Job Offer

Salary of 25000-26000 dependant on experience+ reputable accountancy business in Leeds+ full training provided+ excellent progression and development+ sponsorship of further education+ flexible working hours+ hybrid working+ lovely team and culture+ excellent office facilities+ free parking+ good public transport links+ immediate interview

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