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We are seeking a dedicated and detail-oriented Customer Service Advisor to deliver exceptional service to our customers in the business services industry. This position is vital to our organisations commitment to providing top-notch customer support and maintaining high customer satisfaction levels.
Client Details
Our client is a large organisation, specialised in providing professional services across various industries. Known for its unwavering commitment to quality and operational excellence, the company has established a significant presence in the business services sector in Leeds.
Description
- Handle customer inquiries, providing prompt and accurate responses.
- Collaborate with the customer service team to meet and exceed service goals.
- Resolve service-related problems promptly and professionally.
- Provide feedback to the management team on customer service issues and opportunities.
- Develop and maintain detailed knowledge of our products and services.
- Adhere to all company policies and procedures related to customer service.
Profile
A successful Customer Service Advisor should have:
- Strong communication skills and a customer-first mindset.
- Experience in a customer service role within the business services industry.
- Proven ability to handle multiple tasks and meet deadlines.
- High level of computer literacy and familiarity with customer service software.
- Excellent problem-solving skills and the ability to think quickly under pressure.
Job Offer
- Salary 24,000
- Comprehensive training and opportunities for professional growth.
- A positive and supportive company culture that values teamwork and innovation.
We encourage all qualified candidates in Leeds who thrive in a fast-paced, customer-focused environment to apply. Join us and contribute to our mission of delivering superior customer service in the business services industry.
