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Customer Service Co-ordinatorSalary: £25k+ DOELocation: Leeds, West YorkshireFull Time, Permanent roleThe Customer Service Co-ordinator will receive great benefits:
- Holiday 25 days rising to 28 days with service, plus bank holidays
- A company pension contribution of up to 10%
- Staff discount platform & Cycle to Work scheme
- Enhanced maternity and paternity pay
- Group life cover at 6x your annual salary
An amazing opportunity is now available with a growing and forward-thinking company in LS9! We are looking for a positive, dynamic and enthusiastic person to work alongside an experienced team and continue to provide customers the best and most efficient service. This would be a great opportunity to step into a growing and thriving industry, to work with a company that can provide career and growth opportunities. The Key Duties of the Customer Service Co-ordinator
- Processing customer orders, ensuring they are processed to meet the Customer's known requirements including quantities, prices/discounts
- To manage Customers' expectations in a proactive manner and assisting with their queries through to resolution
- To ensure that appropriates systems and databases are maintained and updated in accordance with procedures
- To ensure that Customer's queries and disputes are logged within the appropriate databases
- To ensure that all relevant correspondence and documentation is saved appropriately
- To maintain the Company's standards of presentation, image and efficiency when dealing with the Company's customers either whilst on the phone, email or face to face.
If you're Interested In the role, and want to know more, please apply or call the Office Support team at Search Leeds for more Information.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
