SonicJobs Logo
Left arrow iconBack to search

Customer Service Coordinator

Huntress
Posted 11 days ago, valid for 7 days
Location

Leeds, West Yorkshire LS279DJ, England

Salary

£22,000 - £26,400 per annum

info
Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A Customer Service Coordinator position is available with a growing client based in LS27, offering the potential for a permanent role.
  • The role involves communicating with sales teams, handling enquiries, checking invoices, and ensuring customer claims are logged.
  • Candidates must have excellent telephone skills, a keen eye for detail, and the ability to work efficiently under pressure.
  • The position offers two shifts: Monday to Friday from 12:00 to 18:30 or a five-day schedule including Monday and Saturday with Sundays off.
  • Salary details were not specified, but candidates should have previous experience in a customer service role.

Our growing client based in LS27 are recruiting for a Customer Service Coordinator to join there team on an ongoing basis with the chance to go permanent.

Your role-

  • Communicating with Field and Internal Sales Teams confirming bookings
  • Dealing with enquiries / escalations from the wider business
  • Checking weekly invoices and challenge any discrepancies
  • Ensuring all customers / escalations / claims are logged and up to date
  • Working effectively
  • Meeting targets
  • Provide feedback to Internal Sales Teams
  • Assist the Team Leader to produce meaningful KPI's and weekly reporting
  • Respond to all incidents in a timely manner
  • Taking a dealing with calls from Clients / Customers for queries with suppliers

The ideal candidate-

  • Excellent telephone manner
  • Keen eye for detail
  • Can work in a timely manner

We have 2 shifts available

1, Monday to Friday 12.00-18.30

2, Must work 5 days to inc Monday and Saturday have Sunday off and days through the week.

Shortlisting ASAP please call the office on or email

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.