Back to search
We are seeking a diligent and detail-oriented Sales Order Processor to join our Customer Service Department in Leeds. The ideal candidate will be responsible for managing and processing orders effectively.
Client Details
Our client is a large organisation within its industry. With a robust team, they pride themselves on producing high-quality products whilst delivering exceptional customer service throughout the UK.
Description
- Process and manage customer orders promptly and accurately.
- Manage key customer relationships and grow accounts
- Ensure constant and efficient communication with customers regarding their orders.
- Handle customer queries and resolve issues in a timely manner.
- Preparing and submitting customer quotations
- Work closely with various departments to ensure smooth order fulfilment.
- Monitor and manage stock levels to ensure timely order delivery.
- Update and maintain accurate order records in the company database.
- Adhere to company policies and procedures in all aspects of the role.
- Collaborate with the wider customer service team to improve order processing procedures.
Profile
A successful Sales Order Processor should have:
- A solid understanding of order processing procedures.
- Excellent communication and customer service skills.
- Proven experience working within an order processing role.
- High level of accuracy and attention to detail.
- Proven ability to handle multiple tasks simultaneously.
- Good knowledge of database systems and Microsoft Office Suite.
- Ability to work effectively as part of a team and independently.
- Strong problem-solving and decision-making skills.
Job Offer
- A competitive salary of 27,000.
- Generous holiday allowance of 25 days plus Birthday Holiday.
- On site parking facilities.
- Company bonus scheme.
- A supportive and collaborative work environment within the industrial / manufacturing sector.
