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We are looking for a temporary Customer Service Administrator for our client to work part time, 2 days a week for a 6 week period of time, covering for absence. You will provide administration support and be the first point of contact for customers in relation to maintenance requests.
Duties & Responsibilities:
- Providing a high level of customer service on the phone and over email, dealing with maintenance requests for repairs
- Keeping up to date of repair dates and duration
- Assessing the priority of work calls and prioritising them in order, liaising with Managers.
- Dealing with orders and forwarding on to the relevant Manager.
- Ad hoc administration and project based support, maintaining records and logging hours worked
- Dealing with invoicing and mail within the office
- Attending team meetings, taking notes and minutes and follow up actions
What we are looking for:
- A capable and confident candidate with strong and related customer service experience
- Strong administration experience and a highly organised approach to your work
- Strong it skills with the ability to communicate with ease at all levels
- You will be available for an immediate start for this role
If you have the skills and experience outlined above, please contact our office immediately to be considered for this position.
