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Job Title:Trade Counter Customer Service Advisor - Building Materials
Location: Leeds
Salary:25-30k DOE
Headley Professional Recruitment are working with an established, successful and expanding Builders Merchantbusiness who are seeking a confident Trade Counter Customer Service Advisor to join their team based in West Yorkshire.
Duties of the the Trade Counter Customer Service Advisor:
- Serving customers on the trade counter as well as answering incoming calls, responding to customer queries.
- Responding to email queries in a timely manner.
- Using ERP/CRM systems to accurately input and update customer details and orders.
- General administrative duties including filing, scanning and archiving.
- Assisting the sales team with day to day task as well as some lead generation.
- Building strong product knowledge.
Skills and Experience of the Trade Counter Customer Service Advisor:
- Experience in a Customer Service or Sales Administrator role
- Excellent verbal and written communication skills
- Competent with ERP/CRM systems
- Confident working independently and as part of a team
- Experience within the Building/Tradessupplies sector is preferred but not essential
Benefits:
- Competitive Salary
- Commission and bonus structure
- Christmas shutdown and birthday off
If you are interested in working for a progressive business with an excellent culture then please apply now!
