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Full-time 9am-5pm. Monday to Friday with an hour for lunch.
Location: Leeds
Salary: £22,000-£25,000 plus Bonus
The role is a temp to perm opportunity
Reed is recruiting on behalf of a Legal provider based in Leeds city centre, our client is seeking a Debt Recovery Specialist to join their dynamic team. This role is ideal for individuals looking to develop their legal career within a full debt recovery solutions-focused environment. The successful candidate will manage a diverse portfolio of clients and debts across various sectors, from pre-legal stages through to litigation, enforcement, and insolvency proceedings.
Day to Day of the Role:
- Build rapport with clients on commercial debt portfolios and negotiate fair, affordable repayment solutions.
- Take full ownership of your workload and designated clients, with a focus on client management, including reviews and strategy sessions.
- Bring in fees to assist the department in hitting its billing targets.
- Actively promote the firm’s brand, both with existing clients and externally, attending events when required.
- Contribute to system and procedural changes to enhance efficiency.
Required Skills & Qualifications:
- Previous debt recovery experience or customer service experience with a comprehensive understanding of the debt recovery process.
- Confident and positive with strong communication skills.
- Proficiency in making both inbound and outbound calls.
- Strong drafting skills for letters and pleadings.
- Computer literacy and flexibility to adapt to different client and debtor requests.
- Empathy and understanding of client needs, with a passion for client service.
- Team player with strong problem-solving, influencing, and negotiation skills.
- Ability to work to targets and understand KPIs in a competitive environment.
- Commitment to delivering great results for clients and the business.
Benefits:
- Competitive salary with potential for growth.
- Opportunity to develop a legal career in a dynamic environment.
- Flexible working hours with the potential to cover a range of shifts as the team grows.
