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Our client is an established organisation recruiting for a dedicated and experienced Technical Support Coordinator to join their team based in Leeds.
Your role will focus on delivering exceptional customer service, offering technical support and knowledge to a wide customer base.
About the role:
- Providing excellent customer service via phone and email, always ensuring customer satisfaction.
- Offering troubleshooting and technical assistance over the phone to resolve queries on site.
- Generating detailed quotes and technical drawings with a high level of accuracy
- Managing orders with overseas suppliers and coordinating with customers to ensure timely delivery.
- Converting quotes into orders by reaching out to customers and generating new leads by phone.
About you
- Proven experience in a technical role.
- Excellent administration knowledge and experience
- Confident, friendly with excellent communication skills
- Ability to learn new products quickly and be technically minded.
If you have a passion for customer service and technical support, we'd love to hear from you!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
