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Fraud and Risk Manager
Hybrid work
£35k - £45k per annum + bonus
Permanent, Full-Time - Monday to Friday 3 days at Home 2 days in Office in LEEDS
Benefits
- Company pension
- Split work from home / office (2 days in office)
- Birthday off
- Bike to Work Scheme + Other benefits
A leading player in financial services and card payments, dedicated to providing cutting-edge processing solutions tailored to a diverse range of merchants across various sectors.
With a focus on fostering long-lasting relationships, we go beyond being just a service provider. We pride ourselves in working collaboratively with our merchants to streamline payment processes, enhance their customer experiences, and help drive sustainable growth for their business. Our team of dedicated professionals are driven to ensure that our merchants benefit from the best solutions available.
Job Overview:
We are seeking a proactive and experienced Fraud and Risk Manager. The successful individual will play a key role in managing the risk team, merchants, and bank relationships. The responsibilities will revolve primarily around monitoring and reviewing our portfolio of merchant accounts, building strong relationships across a variety of different partners, decision making, and compliance.
The successful candidate should therefore be capable of analysing account performance, identifying areas for improvement/change across the variety of different rules, and implementing changes as required. The role will also require reporting and cross departmental cooperation. We will provide ongoing training, support, and assistance but will look for this individual to take the helm and develop the program as we build the business further. This is an ideal opportunity for someone with team leader or management experience to join an exciting payment sector team and truly make a difference in a growing enterprise.
Responsibilities will include:
· Overseeing and managing the merchant portfolio.
· Build and maintain relationships with stakeholders.
· Manage collaboration with merchants and acquiring banks.
· Lead the Risk team while collaborating with other teams to ensure timely and effective communication and problem resolution.
· Meet with acquiring banks and merchants as a component of the business and due diligence.
· Data analysis and develop data aggregation programs.
· Maintain accurate and up-to-date account documentation.
· Ensure merchants are compliant with industry regulations and best practices.
Preferred skills for this role:
· Professional interpersonal and written communication abilities.
· Strong analytical and problem-solving skills, including the ability to identify opportunities and problems.
· Ability to drive and own transport for travel as required.
· Strong organisational, time-management, and multi-task
