Job title: Commercial Account Handler

Salary: £45,000

Location: East Midlands

Other: Onsite parking within easy reach of a train station and other good transport links

Overview

We are seeking a skilled Commercial Account Handler to join our client's dynamic team. As a Commercial Account Handler, you will be responsible for managing and servicing a portfolio of commercial clients, providing them with exceptional support and guidance. The ideal candidate will be highly organised, detail-oriented, and have a strong understanding of commercial insurance.

Responsibilities

Develop and maintain strong relationships with commercial clients, understanding their unique insurance needs and providing appropriate solutions
Handle the day-to-day servicing of client accounts, including policy issuance, endorsements, and renewals
Collaborate with the account executive to prepare and present client proposals and insurance programs
Stay up-to-date with industry trends, insurance products, and regulations to provide informed advice to clients
Assist in the negotiation of terms and conditions with insurance carriers to obtain the best coverage for clients
Ensure accurate and timely documentation of all client interactions and transactions in the agency management system

Qualifications

Proven experience in commercial account handling and operations within an insurance brokerage or agency
Minimum 5 GCSE, Grades A-C including English and Maths.
Strong knowledge of commercial insurance products, coverages, and underwriting processes
Excellent communication and interpersonal skills with the ability to build rapport with clients and collaborate effectively within a team
Detail-oriented with strong organisational and time management abilities
Proficiency in agency management software and Microsoft Office suite
Relevant insurance certifications such as Commercial Lines Coverage Specialist (CLCS) or Certified Insurance Service Representative (CISR) are a plus

Day-to-Day

Communicate with clients to understand their insurance needs and provide expert advice
Process client requests for policy changes, endorsements, and certificates of insurance
Collaborate with account executives to prepare comprehensive insurance proposals
Liaise with insurance carriers to obtain quotes and negotiate terms on behalf of clients
Maintain accurate and up-to-date client records in the agency management system
Stay informed about industry trends and regulatory changes to better serve clients

If you have the relevant experience or know someone that does please contact us now on or email us at