Exit Transition Manager
- Pay Rate: 550 per day OUTSIDE IR35
- Contract Length: Fixed term until 4th April 2025
- Location: Hybrid - 1 day per week in Leeds
Role Purpose
As an Exit Transition Manager, you will lead the Contractual Exit Workstream for a high-profile project to insource IT Infrastructure and Security services from a third-party provider. Your primary responsibility is ensuring a seamless exit, compliance with contractual obligations, and effective knowledge transfer while minimising disruption to ongoing operations.
Key Responsibilities
Exit Coordination:
- Lead the planning, coordination, and execution of contractual exit activities.
- Work collaboratively with the 3rd-Party Exit Manager, Contractual Exit Workstream Lead, and the Insourcing Project team.
Compliance and Risk Management:
- Ensure all exit activities adhere to legal, contractual, and operational requirements.
- Proactively manage risks and resolve challenges in coordination with legal, procurement, and technical teams.
Knowledge Transfer:
- Facilitate comprehensive knowledge transfer from the third-party provider to ensure service continuity.
Stakeholder Collaboration:
- Engage and manage relationships with internal and external stakeholders to ensure smooth operations during the transition.
Operational Excellence:
- Drive processes that minimise disruption to ongoing IT infrastructure and security services.
Essential Skills & Experience
- IT Service Transition Expertise: Proven experience managing IT service transitions or exits from third-party providers.
- Contractual Knowledge: Strong understanding of contractual obligations and service-level agreements (SLAs).
- Stakeholder Management: Exceptional communication and collaboration skills with diverse stakeholders.
- Problem-Solving: Demonstrated expertise in risk management and issue resolution.
- Technical Insight: Familiarity with IT infrastructure and security services.
- Qualifications: ITIL (v4) Foundation level or above.
- Bonus Experience: Knowledge of UK public sector or healthcare environments.