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- Leadership and Management:
- Lead, mentor, and motivate a team of PMO professionals.
- Foster a collaborative and high-performing team environment.
- Delegate effectively and empower team members to take ownership.
- Programme Support:
- Provide comprehensive PMO support to major programmes, including planning, reporting, risk management, issue resolution, and dependency tracking.
- Develop and maintain programme plans, schedules, and budgets.
- Track progress against plans and identify any potential risks or issues.
- Produce high-quality reports and presentations for senior stakeholders.
- Standardization and Best Practices:
- Implement and maintain PMO standards, methodologies, and best practices across assigned programmes.
- Ensure consistency in the application of PMO processes and tools.
- Drive continuous improvement initiatives within the PMO function.
- Performance Monitoring:
- Track and analyse programme performance, identifying areas for improvement.
- Provide timely and accurate reporting to senior stakeholders on programme progress, risks, and issues.
- Contribute to the development of key performance indicators (KPIs) and metrics.
- Stakeholder Management:
- Build and maintain strong relationships with key stakeholders across different programmes and organisational levels.
- Effectively communicate with stakeholders to ensure alignment and buy-in.
- Manage stakeholder expectations and resolve any conflicts or issues.
- Extensive experience leading PMO functions within complex organisations, ideally within the healthcare sector.
- Strong understanding of programme management methodologies (e.g., Agile) and their practical application.
- Familiarity with the NHS landscape, structures, and challenges.
- Excellent communication, interpersonal, and stakeholder management skills.
- Proven ability to analyse complex situations, identify solutions, and make informed decisions.
- Strong drive for results, with a focus on delivering value and achieving organisational objectives.
- Hands-on approach and willingness to get involved in the day-to-day operations of the PMO.
- Excellent reporting, planning, and presentation skills, with the ability to produce clear and concise documents.
- JIRA knowledge is highly desirable.
- Ability to manage multiple tasks simultaneously, prioritize effectively, and meet tight deadlines.
