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- Register applicants and match applicants to properties.
- Supervision of an effective applicant database, ensuring regular contact is made with all prospective applicants.
- Achieve pre-agreed targets.
- Booking viewings and valuations appointments
- Correctly record all messages, viewings and appointments.
- Arrange and attend viewings
- Following up valuations and leads both face to face and over the telephone, or through email and letters.
- Negotiating sales
- Closing deals
- Liaising with solicitors, purchasers and vendors for successful progression of the sale through to completion.
- Updating vendors on their property including any possible interest, marketing and actions completed. Also ensuring they are aware of the current property market and trends.
- Conduct market appraisals as and when required.
- Business Development to source sale instructions from developers to home owners.
- Generate new and repeat business opportunities for market appraisals, instructions, viewing and sales.
- Support line manager on valuations and new instructions.
- Maximise board presence and promote brand awareness at all times.
- Canvassing / leafleting to seek new business opportunities including targeting competitors.
- Maintain office systems/software and working procedures.
- Bring complaints to the attention of your Line Manager immediately.
- Build and maintain excellent working relationships with all clients
- To achieve pre-agreed targets, operating to the standards required by the company
- Demonstrate high standards of professionalism, courtesy and efficiency in dealing with the public.
- Maximise opportunities for viewings, sales, market appraisals and instructions.
- Seek to increase office market share and generally promote ‘brand awareness’.
- To operate with the confines of the Housing Act and Sales legislation.
- To operate to the standards set by our regulatory bodies.
- Achieve the goals and targets pre agreed with your Line Manager
