Telesales Account Manager

Our client are a growing FMCG company who sit within the convenience products sector. They are looking to grow their account management team and are looking for an experienced Telesales candidate who can join and manage a large portfolio of clients. Whilst managing your active accounts, you will be keeping in touch with all existing clients, replenishing orders, upselling, and then onboarding new accounts daily.

This role requires someone who can juggle multiple tasks at once, work at pace, and be able to make quick decisions. All leads are warm, there is no cold calling, but the company are looking for candidates who aren't afraid to pick up the phone and look for areas to grow the business. In return you will get 25 days holiday + bank holidays, performance based bonuses, and a generous commission structure based on revenue.

As a Telesales Account Manager, you will:

• Conduct high-volume outbound sales calls to potential customers through warm lead generation.
• Maintain regular communication with existing clients to ensure satisfaction, secure repeat business, and foster strong customer loyalty.
• Grow existing accounts where possible through negotiation and upselling.
• Handle customer objections and concerns with professionalism and confidence, turning challenges into opportunities.
• Manage customer interactions and maintain accurate records of sales activities.
• Follow up with customers post-sales to ensure their satisfaction and secure repeat orders.

We are seeking candidates with:

• A proven track record in telesales, B2B, and account management.
• Extensive experience in making outbound sales calls and successfully closing sales over the phone.
• Any experience within the convenience and FMCG sector is beneficial.
• Strong communication and negotiation skills to effectively engage with customers.
• The ability to thrive in a fast-paced sales environment, demonstrating resilience and adaptability.
• A drive for sales success.

This is a great opportunity to work for a growing FMCG company who distribute products worldwide! The Telesales Account Manager will join a small team of 20 in a fun, dynamic and supportive work environment. They are looking for the right people to join them on this journey of growth. If you have the experience outlined above, please submit your CV immediately to be considered.

Due to the number of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.