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Exciting IT Career Opportunity with a Leading MSP!
Are you ready to supercharge your IT career with a vibrant and supportive company? Join this industry-leading MSP as a full-time member of their Technical Support Team in Leeds! Our client boasts a stellar track record of nurturing their technical team, ensuring you have dedicated time each week to pursue your personal goals and professional growth.
What You'll Do:
- Provide top-notch support for day-to-day IT issues.
- Implement first-time fixes and manage support requests.
- Handle both inbound and outbound calls.
Key Qualities:
- Excellent communication skills and a great phone manner.
- Team-oriented, adaptable, and calm under pressure.
- Passionate about IT and technology with a strong customer service focus
Desired Skills:
- Experience with Microsoft 365, Windows Server, and Networking.
- Knowledge of Cyber Security best practices and Windows 10.
- Ability to troubleshoot various IT setups.
- Understanding of Telecoms, Mobile, and VoIP connectivity.
Benefits:
- Statutory Pension Scheme
- Company social events
- Bike to work scheme
- Modern working environment with air conditioning
- 29 days holiday (including your birthday and bank holidays)
- Company events, pension, cycle to work scheme, employee discount, health & wellbeing programme, referral programme, sick pay
Full-time, Permanent Salary: £25,000-£32,000.00 per year **Schedule:** 8-hour shift
Ready to Join th team?If you’re enthusiastic, confident, and ready to make a difference, we’d love to hear from you!
