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Join Our Team as a 3rd Line Helpdesk Engineer in Leeds.
Position: Senior IT Helpdesk Engineer
Location: Leeds
Salary: Up to 50,000 per annum
Key Responsibilities -
- Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies.
- Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team.
- Provide key 3rd Line IT Support to external clientele
- Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
- Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements.
- Implement security best practices and ensure compliance with industry standards and regulations.
- Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure.
- Document system configurations, processes, and procedures for knowledge sharing and future reference.
- Provide technical support and guidance to internal teams and end-users as needed.
Benefits -
- Competitive Salary Package - Enjoy a salary of up to 50,000, reflecting your skills and experience.
- Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.
- Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.
- Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.
If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology.
Apply now and embark on an exciting journey as our Senior IT Support Engineer
