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Application Support Analyst / Engineer -
SQL, Networking, Windows, Windows Server, MS Office 365, Scripting. Application Support, Engineer.
Application Support Analyst / Engineer
Do you have a background in supporting business applications or software? Do you have a broad technical skillset but looking to be re-trained in new technologies and looking for a new challenge? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Azure?
Application Support Analyst / Engineer - About the company:
Do you want to be part of a successful organisation, 1 of the market leaders in their field, implementing a suite of Interaction / analytical software suite? If so read on….
They have customers across the UK and Australia and other countries around the world and are embarking on some new growth due to increased business wins.
Application Support Analyst / Engineer - About the role:
The Application Engineer / Support Analyst / Consultant role will be a hybrid roles with a few days per week in the office based in Leeds, supporting customers using the company’s software, building a strong technical awareness of the full technical skillset.
Working closely with other technical team members, sharing knowledge, and collectively resolving customer queries and documenting the process. The role will involve working with technologies such as SQL, Cloud (Azure), SQL Server, Windows Server, Scripting and some exposure to networking principles, basic scripting and creating some SQL statements to query databases.
The role will give you exposure to software upgrades and implementations, product testing, support, infrastructure within their Azure environment and offers the chance to develop further.
Application Support Analyst / Engineer - Key Responsibilities:
- Support of various business applications, and upgrades /new installation of software
- Testing application, product releases, provide quality assurance and resolving any queries
- Aid in the resolution of configuration and deployment issues
- Support the documentation of the process of the software products to help with further project implementation.
- Creating databases, basic scripting, writing SQL statements, understanding SQL Server
- Support and resolution of customer queries
- Any other related duties as required by the business, including analysis, and following best practice.
Application Support Analyst / Engineer - Essential Technical Skills:
Candidates must have some exposure to most of the technologies listed below:
- Previous experience supporting software or business applications is essential.
- Business Systems Applications / Software solutions experience
- SQL Server
- Windows Server 2008, 2012
- SQL and basic scripting
- Creating / querying databases, creating SQL statements
- Interest in networking and infrastructure
- Strong communication skills
Application Support Analyst / Engineer - Benefits (Negotiable)
- Basic salary of up to £32k on offer
- Pension
- Healthcare
- 25 days holiday
If you are keen to join a progressive company, gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress to a Support / Implementation Consultant and make an impact with their software product capability.
This is a software related role, so candidates need some previous application support experience within a software environment. The role is not supporting PCs, Laptops, Hardware, or networking.
Langland Consultants acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability, or age. All applicants are considered on the basis of their merits and abilities for the job.
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