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Application Support Analyst

1TECH STAFFING LIMITED
Posted a day ago, valid for 24 days
Location

Leeds, West Yorkshire LS14 1DZ

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The client is seeking a motivated Application Support Analyst to join their IT team at their Head Office in Leeds.
  • The role involves providing 1st to 2nd line support for internal IT requests and managing the internal helpdesk.
  • Candidates should have experience with Microsoft D365 F&O or a similar ERP system, along with a background in general IT technical support, and ideally 2-3 years of relevant experience.
  • The position offers a salary of £30,000 to £35,000, depending on experience, along with various benefits such as a pension scheme and training opportunities.
  • This role is crucial for supporting the company's Microsoft ERP migration project and enhancing IT processes for improved efficiency.

Application Support Analyst

Location: Head Office, Leeds

Hours: Flexible Working Hours

Our client is looking for a motivated Application Support Analyst to join their IT team and play a key role in supporting our internal systems and ongoing Microsoft ERP migration project.

Key Responsibilities:

  • Provide 1st to 2nd line support for internal IT requests
  • Ensure the smooth operation of business-critical applications
  • Support the company’s Microsoft ERP migration project
  • Manage the internal helpdesk, prioritising and resolving issues
  • Maintain system integrations and data transfers
  • Offer technical guidance to key stakeholders
  • Enhance and automate IT processes for improved efficiency
  • Provide training and support to end-users

What We’re Looking For:

Essential Skills & Experience:

  • Experience with Microsoft D365 F&O or a similar ERP system
  • Background in general IT technical support
  • Strong communication skills to build relationships across the business
  • Analytical mindset with excellent problem-solving abilities
  • Strong time management, prioritisation, and organisational skills

Desired Skills:

  • Experience in hybrid, cloud, and on-premise environments
  • Microsoft certifications (advantageous)
  • Experience in the manufacturing industry
  • Knowledge of Power BI, Power Automate, or Power Platform
  • SQL database queries and maintenance experience

What They Offer:

  • Incremental holiday allowance based on service
  • Training and development opportunities
  • Pension scheme and life assurance
  • Colleague discounts and company events
  • Health cash plan and wellbeing day
  • Free parking and cycle-to-work scheme

If you are looking for an exciting opportunity in a forward-thinking company, apply today.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.