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Ict security technician
IT Support Technician

IT Support Technician

Venn Group

Posted a day ago, valid for a month

Leeds, West Yorkshire LS14 1DZ

Full Time

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Sonic Summary

We are seeking an IT Support Technician for a Leeds-based company, focused on desktop support, networking, and storage infrastructure.
The role requires a minimum of 2 years of experience in IT helpdesk support, with a preference for candidates holding Microsoft certifications.
Key responsibilities include providing technical support, troubleshooting IT issues, and configuring hardware and software for users.
Ideal candidates should have knowledge of Active Directory, Windows Server, O365 administration, and ITIL certification, along with strong customer service skills.
The position offers a competitive salary of £25,000 to £30,000 per year.

IT Support Technician

We’re recruiting on behalf of a fantastic Leeds-based company looking for an IT Support Technician to join their team. This role is ideal for someone with desktop support, networking and storage infrastructure experience who wants to develop their first and second-line skills.

Key Responsibilities:

Provide technical support onsite, via phone, or email.
Troubleshoot IT issues and maintain system documentation.
Support users with hardware, software and network problems.
Configure and install laptops, desktops, and authorised software.
Ensure security concerns are reported appropriately.

What We’re Looking For:

Active Directory & Windows Server administration
O365 administration & ITIL certification
Strong troubleshooting & customer service skills
Networking knowledge (TCP/IP, WAN/LAN/Wi-Fi)
Previous IT helpdesk experience (Microsoft certifications preferred)

This is a great opportunity to join a supportive IT team in a well-established business. If you’re interested, apply today!

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