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IT Support Engineer - iPhone and Android Mobile Support

Devonshire Hayes Recruitment Specialists Limited
Posted 5 days ago, valid for 20 days
Location

Leeds, West Yorkshire LS14 1DZ

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an experienced IT Support Engineer with expertise in supporting users on iPhones and Android devices for an onsite contract role in Leeds.
  • The position requires a minimum of 3 years of relevant experience in IT support.
  • The successful candidate will provide first-class customer service while troubleshooting, debugging, and enhancing user experience.
  • Responsibilities include prioritizing and fixing defects, maintaining support documentation, and collaborating with engineering teams.
  • The salary for this role is competitive and commensurate with experience.

If you are an experienced IT Support Engineer with proven capabilities supporting users on iPhones and Android devices, we have a contract we would like to discuss with you.

Please note this role is onsite 5 days per week in Leeds.

Providing 1st class customer service you will work on a variety of tasks, including troubleshooting, debugging, and improving user experience.

Responsibilities:

  • Prioritise and fix defects
  • Troubleshoot and debug issues
  • Improve user experience
  • Maintain support documentation
  • Work with engineering teams to resolve issues
  • Assess the need for monitoring and alerts

Skills and experience:

  • Strong analytical and problem-solving skills
  • Knowledge of mobile and web technologies
  • Experience with iOS and Android
  • Good communication skills
  • Ability to work independently

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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