- Opening new files and inputting new instructions onto the Case Management system and producing relevant letters and documents
- Updating the Case Management system in accordance with team procedures as the matter progresses
- Issuing contracts on sale files and assisting in dealing with replies to enquiries.
- Ordering searches
- Dealing with exchanges and related paperwork
- Setting up completions
- Issuing Mortgage reports to clients
- Dealing with incoming post where appropriate
- Dealing with telephone enquiries where possible
- Filing, billing, faxing, photocopying, sorting post and archiving
- General administration duties for the office and firm
- Proficient IT skills
- Literate and numerate
- Ability to work accurately in accordance with the requirements of the team
- Ability to deal with enquiries in a customer-friendly and effective manner
- Ability to work under pressure
- Ability to prioritise workload and meet tight deadlines
- A flexible and adaptable approach to work
- Ability to work on own initiative & as part of a team
- Experience in a similar fast-paced role
- 12+ months experience in conveyancing