Back to search
Title: Liability Desktop Adjuster
Location: Remote (UK based only)
Salary: Competitive, depending on experience
Term: Permanent - Full Time
The Role:
We are looking for experienced Liability Desktop Adjusters to join our team, managing Third Party Property Damage claims on a cradle to grave basis. Our Desktop Adjusters are responsible for investigating and handling a variety of public and products liability claims for prestigious clients, and while much of the role is remote, there may be opportunities for site visits when necessary. You will have access to support from in-house surveyors and field adjusters when required.
Your duties will include assessing liability, handling claims through to settlement, and providing excellent customer service to internal and external stakeholders. As part of one of the largest teams of liability experts in the world, you will be integral to supporting and resolving property, general, auto, product, and professional liability claims.
You will have the following skills:
- Experience in handling Employers Liability, Public Liability, and Property Damage claims
- Knowledge of JCT contracts, Party Wall Act, and Motor Trade claims (advantageous)
- Strong team collaboration and communication skills
- A good understanding of insurance law, policy wording interpretation, and civil liability
- Strong investigative skills and attention to detail
- Ability to work effectively with corporate clients, small businesses, insurers, and brokers
- Excellent influencing skills and the ability to gain agreement to proposals and plans
- Good listening skills, empathy, and the ability to respond effectively to others
- A proactive approach to providing prompt, efficient, and personalized service
Benefits:
- Flexible work options: Enjoy a mix of remote and hybrid to support your work-life balance
- Generous Holiday: 25 days of annual leave, plus bank holidays with an option of purchasing more holidays throughout the year
- Customisable Flexi-Benefits: Choose benefits that suit your lifestyle
- Professional Growth: Access training with industry experts within the company as well as industry qualifications like Cert CII and BDMA with financial rewards upon completion
- Referral Scheme: Earn financial reward when your referred colleagues complete their probation period successfully
- Pension Scheme: Self-invested personal pension above the statutory minimum
- Reward & Recognition: Earn vouchers for popular retailers in categories like retail, dining, and entertainment by sending and receiving points to colleagues within the business
- Health & Wellbeing: Select from benefits like eyecare vouchers, cycle-to-work schemes, and digital consultations, where you can book appointments and get prescriptions via video calls- all designed to keep you healthy and supported
- Green Car Scheme: Lease an electric vehicle with home charge point installation (if required) through our partner supplier
- Life Assurance: Cover for you with the option of also adding your partner in the event of death while in service, regardless of medical history
- Critical Illness Cover: Receive a lump sum if diagnosed with conditions like cancer, a heart attack or stroke
- Group Income Protection: Cover up to 60% of your salary after six months of incapacity
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
