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Job title: Senior Commercial Claims Handler - Brokerage
Salary: £40,000
Location: Leeds
PURPOSE OF ROLE
We are working with a respected insurance company to find a Senior Commercial Claims Handler. The role involves managing complex insurance claims, ensuring fair and timely resolutions, delivering excellent client service, and maintaining regulatory compliance.
EXPERIENCE
- 5+ years in commercial claims handling, preferably within an insurance broker environment.
- Strong understanding of commercial insurance products and terminology.
- Proven experience managing complex claims and advocating for clients.
- Familiarity with regulatory compliance and industry standards.
SKILLS
- Excellent communication, negotiation, and interpersonal skills.
- Analytical and problem-solving abilities with attention to detail.
- Proficiency in insurance software (e.g., Acturis) and Microsoft Office.
- Ability to mentor junior team members and foster collaboration.
- Client-focused approach with a commitment to high-quality service.
DAY TO DAY
- Manage a varied portfolio of claims across different insurance lines.
- Act as the primary client contact, advocating for fair claim resolutions.
- Negotiate settlements with insurers and third parties.
- Maintain accurate documentation and ensure regulatory compliance.
- Provide empathetic customer service and address client inquiries.
- Implement proactive risk management measures to prevent future claims.
- Stay updated on industry trends and mentor junior claims handlers.
If you have the relevant experience or know someone that does please contact me now on or email us at
