Operations Manager

Role: Operations manager, PEOPLE’S POWERHOUSE CIC

Reporting to: Chair, Board of Directors, CIC

Responsible for: staff, budgets, performance

Location: Flexibility is key; you’ll spend time across the North; hybrid working is essential; you must be able to meet with the team on a weekly basis in Manchester or Liverpool as well as with CIC Directors as appropriate

Salary: In the region of £40,000 full time/ flexible hours

About People’s Powerhouse: People’s Powerhouse is dedicated to connecting communities across the North of England to generate people’s power. Our mission is to empower local communities, ensure equitable resource allocation, and foster inclusive growth. We are looking for a dedicated and detail-oriented Operations manager to join our dynamic team and support our mission.

The Role:  

Reporting to the Chair and Board of Directors of the CIC, this is pivotal to realising our ambitions for scale and impact, you’ll lead and be accountable for all delivery, the team, impact, budgets and relationships.  This is a unique job role in the North – so we’re looking for someone special who loves what we’re all about and can take on this challenge with confidence.

Ultimately you will lead a small team and you will be involved in shaping the team as we move to hire additional roles this year. Tasks include but are not limited to:

1. Maintenance and growth of our reputation/legacy as a platform for social justice in the north; networking; nurturing; challenging.
2. Key representative of The People’s Powerhouse with all stakeholders, partners, collaborators, co-creators.
3. Growth of our base of committed organisations that help amplify our work, and theirs through our platforms.
4. Development of our platforms, such as an interactive website, events and engagement with a range of organisations.
5. Accountability for all external communications, media and PR
6. Delivery of the objectives of The People’s Powerhouse CIC including those set out in funding obligations
7. Income generation, key point of contact for our current and new funders, ensuring all commitments are met; attracting other forms of income such as sponsors; day to day management of the budget, management accounts, reporting to the Board and Chair
8. To lead, stimulate and ensure all activities we deliver align with our values and aims.
9. Develop a programme of high impact/profile on a pan northern footprint such as the introduction of local connectivity, and delivery of study visits across the North; more ways to convene people to deliberate, share, and learn; build a People’s Powerhouse ‘toolkit’ on how to stimulate local ‘listening’ events.
10. Support all running of the CIC Board, reports, impacts, budgets.
11. Impact reporting, development of our approach, annual report.
12. Collaborate, follow up with local organisations who offer to host ways of Listening to local people to gather soft intelligence
13. Produce plans, event documentation, reviews, feedback and improvements

 Experience/Skills Required:

We are looking for people who are:

• People oriented, socially minded, interested in social justice
• Excellent at working with complexity, ambiguity, being responsive and creative enough to work with a fluid strategy
• Experienced in how to build social movements, influencing the debate, great communication skills, ability to manage stakeholders, groups, interest groups and people at all levels
• Committed to the North and likely has experience of public / voluntary / business / community / social enterprise or community business sectors
• Confident in working in a fast moving, sometimes short notice planning and project management environment
• Experience of forming and leading dynamic teams focussed on impact and delivery

This role will suit you if you:

• Want an exciting pan Northern platform and to work across the North
• Are happy being visible, proactive, positive; can engage people in-person, online, in groups and at large events; at all levels from grassroots to those with regional or national positions
• Enjoys complexity, working across diverse agendas, passionate about social justice, equality and inclusivity
• Has a passion for people, their lives, life chances and prosperity.
• Wants to be in an environment that challenges the ‘norm’, can stimulate ideas as well as execute plans and support our wider Group to be effective.