Operations Manager

Warehouse, Transport, Pick, Pack, Despatch, Customer Service & Purchasing
c 65,000pa + attractive bonus and benefits
Leeds

The Role:

Reporting to the Managing Director and leading a dedicated team, you will be responsible for overseeing the daily operations of the warehouse, pick, pack despatch, transport, customer service, and purchasing departments. Your primary goal will be to ensure efficient and effective operations, meeting and exceeding customer expectations.

Key Responsibilities:

• Manage and oversee warehouse operations, ensuring timely and accurate order fulfillment.
• Supervise pick pack despatch processes to maintain high standards of accuracy and efficiency.
• Coordinate transport logistics to ensure timely delivery of goods.
• Lead the customer service team to provide exceptional support and resolve any issues promptly.
• Oversee purchasing activities, maintaining optimal inventory levels and supplier relationships.
• Develop and implement operational policies and procedures to improve efficiency and productivity.
• Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
• Ensure compliance with health and safety regulations.
• Train, mentor, and develop staff to achieve their full potential.

Experience:

• Proven experience as an Operations Manager or in a similar role.
• Strong knowledge of warehouse, logistics, and supply chain management.
• Excellent leadership and team management skills.
• Outstanding organisational and problem-solving abilities.
• Strong communication and interpersonal skills.
• Proficiency in using warehouse management systems (WMS) and other relevant software.
• Ability to work under pressure and meet tight deadlines.

Our Client:

A market leading, independent, fast growing provider of technical products to a broad range of end user customers. Looking to appoint a hands on, operations professional to lead and develop their warehousing, transport, customer service and purchasing functions.

What's on Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• The chance to be part of a fast growing, forward-thinking company.

To Apply:

So, if you are looking for a fresh and stimulating opportunity, as a key member of a high calibre senior executive team focused on growing the business - then look no further. Please submit your full CV, in total confidence, quoting reference number (phone number removed).