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Marketing Analyst

JV Recruitment Ltd
Posted a day ago, valid for 25 days
Location

Leeds, West Yorkshire LS14 1DZ

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Senior Customer (Marketing) Analyst position is located in Leeds, West Yorkshire, requiring two days in the office each week.
  • The salary for this role ranges from £40k to £45k, accompanied by excellent benefits.
  • The successful candidate will provide analytical support through key business reporting and ad hoc analysis, focusing on customer behavior insights.
  • Candidates should possess relevant experience in ecommerce or retail, particularly in customer loyalty or CRM, along with proficiency in data analysis tools such as SQL and Excel.
  • A relevant degree in fields such as Data Science, Statistics, or Economics is also required, along with the ability to deliver data-driven recommendations.

Senior Customer (Marketing) Analyst

Leeds, West Yorkshire (2 days on the office)

£40k - £45k + Excellent Benefits

Our client, one of the largest online retailers in the area, has an exciting new opportunity for a Senior Customer Analyst in the Marketing team, to provide analytical support through key business reporting and ad hoc analysis.

Role Responsibilities

Deliver multi-channel digital insights to better understand online customer behaviour.

Maintain and develop reports to deliver key customer insights.

Analyse customer behaviour and purchase patterns to uncover insights that drive customer engagement and business profitability.

Develop and maintain dashboards and reports that track performance against agreed KPIs, customer segments, and campaign effectiveness.

Collaborate with customer, product, and customer service teams to deliver data-driven recommendations.

Monitor KPIs such as customer retention rate, churn rate, customer lifetime value (CLTV), and net promoter score (NPS) to inform strategy.

Conduct A/B testing and multivariate analysis to evaluate the impact of marketing initiatives.

Use predictive analytics to identify opportunities for upselling, cross-selling, and re-engagement.

Requirements

Proficient in data analysis tools (e.g., SQL, Excel)

Must be able to think creatively about issues and find a resolution.

Relevant degree (for example, but not limited to, Data Science, Statistics, Economics).

Ability to work with high level of accuracy, and attention to detail to time critical deadlines.

Experience with data visualization

Experience working in ecommerce or retail, particularly in customer loyalty or CRM.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.