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Service Administrator (Part-Time, Temporary - 6 Months Initially)
Location: Leeds, LS27 Pay: £12.30 - £12.80 per hour + Holiday PayHours: 20 hours per week - Monday to Friday, 10am - 2pmContract: 6-month temporary role with potential to extend
Are you looking for a part-time role that fits around school runs, studies, or other commitments? We have a fantastic opportunity for a reliable and organised individual to join a friendly and supportive team.
Are you a proactive and organised individual with a keen eye for detail? We’re looking for a part-time Service Administrator to support the busy Leeds-based Service & Repair team. This is a brilliant opportunity for someone who thrives in a varied support role and enjoys keeping things running smoothly behind the scenes.
Key Responsibilities:
- Handle all incoming calls to our Leeds office
- Monitor and respond to the shared 'info’ email inbox
- Administer incoming/outgoing parts and complete booking-in processes
- Coordinate with engineers to ensure parts are available for scheduled work
- Input and update stock data into our internal system
- Schedule all PPM (Planned Preventative Maintenance) visits for the Leeds branch
- Support customer service and repair teams with booking and tracking jobs
- Work daily in Protean software - closing jobs and managing records
- Assist during training sessions or visitor days
- Provide support for credit control as needed
- Respond to customer queries in a timely and professional manner
What You’ll Bring:
- A professional telephone manner and strong communication skills
- Solid admin skills and confidence using Microsoft Office
- Excellent attention to detail and ability to stay organised
- Self-motivation and the ability to work independently with minimal supervision
- A team player attitude with flexibility and a willingness to learn
- Enthusiasm, energy, and a proactive approach to supporting the team
Bonus Points If You:
- Have experience in a service, repairs or engineering-based admin role
- Are familiar with Protean or other service management systems
- Are comfortable working in a fast-paced environment and juggling multiple tasks
