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Title:Property Claims Handler
Location:Predominantly remote with visits to local office required for meetings & training
Term:Permanent, Full-Time
Experience in handling both commercial and/or domestic property claims from start to end for more than 1 year is essential for this role.
Your new company:
Sedgwick Resource Solutions are recruiting for a Property Claims Handler to join one of our home insurance claims team, working with a major high-end retailer.
Your new role:
You will deal with commercial claims from cradle to grave, youll have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to enhance the customer journey and resolve their claim. This is a busy, high call volume environment.
Your skills and experience:
- Experience in handling both commercial and/or domestic property claims from start to end for more than 1 year.
- Ability to deal with high call volumes
- To deliver a high-quality service for clients and internal teams where required
- Handling complaints in line with FCA regulations
- The ability to negotiate and gather vital information relevant to each claim.
- The ability to use a firm but fair approach and display empathy.
- To be comfortable discussing outcomes and claims with the client and policyholders professionally
Benefits
- Flexible work options:Enjoy a mix of remote and hybrid to support your work-life balance
- Generous Holiday:25 days of annual leave, plus bank holidays with an option of purchasing more holidays throughout the year
- Customisable Flexi-Benefits:Choose benefits that suit your lifestyle
- Professional Growth:Access training with industry experts within the company as well as industry qualifications like Cert CII and BDMA with financial rewards upon completion
- Referral Scheme:Earn financial reward when your referred colleagues complete their probation period successfully
- Pension Scheme:Self-invested personal pension above the statutory minimum
- Reward & Recognition:Earn vouchers for popular retailers in categories like retail, dining, and entertainment by sending and receiving points to colleagues within the business
- Health & Wellbeing:Select from benefits like eyecare vouchers, cycle-to-work schemes, and digital consultations, where you can book appointments and get prescriptions via video calls- all designed to keep you healthy and supported
- Green Car Scheme:Lease an electric vehicle with home charge point installation (if required) through our partner supplier
- Life Assurance:Cover for you with the option of also adding your partner in the event of death while in service, regardless of medical history
- Critical Illness Cover:Receive a lump sum if diagnosed with conditions like cancer, a heart attack or stroke
- Group Income Protection:Cover up to 60% of your salary after six months of incapacity
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
We are committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
Where roles are advertised as remote working successful candidates will be required to work in the UK only.
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