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ServiceNow Senior Developer
2 Days Travel to Leeds officeTues / Wed with occasional travel to Manchester
SC Candidates
Permanent Opportunity
Position Overview
We are seeking a highly skilled & experienced ServiceNow Senior Developer with a passion for innovation. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow partner.
Key Responsibilities
Platform Development & Configuration:
- Design, develop & implement ServiceNow solutions, including custom applications, integrations & flows.
- Configure, support & maintain core applications such as; ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre & Integration Hub.
Technical Leadership & Collaboration:
- Serve as a technical lead providing guidance & best practices.
- Collaborate with stakeholders to gather & analyse requirements, translating & documenting these into effective ServiceNow solutions.
- Work with cross-functional teams to ensure seamless integration & delivery of end-to-end solutions.
Innovation & Continuous Improvement:
- Stay current with ServiceNow best practices & industry trends to promote innovation.
- Develop proof of concepts (POCs) for new ServiceNow features & capabilities.
- Lead cross team initiatives to drive innovation ideas & see these through to fruition (with the prospect to re-purpose these capabilities across other customers).
System Administration & Support:
- Perform regular system & application maintenance, ensuring optimal performance & stability.
- Troubleshoot & resolve issues, providing timely & effective support to end-users.
- Conduct system audits (when required) & prepare comprehensive documentation.
Must Have Skills
- Able to commute to the central Leeds office.
- Minimum of 4 years of experience as a ServiceNow Developer, with at least 2 years in a senior or lead role developer role.
- Extensive experience with ServiceNow development, including scripting (JavaScript, Glide).
- Strong understanding of ServiceNow modules such as; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations).
- Good understanding of ServiceNow out of the box architecture.
- Proven experience in developing & implementing innovative solutions on the ServiceNow platform, driving thought leadership.
- ServiceNow Certified System Administrator (CSA).
- ITIL v4 qualified.
