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- Juliette Lister and Lisa Tremlett are currently assisting a pensions company who are presently recruiting for a Pensions Team Manager t o lead a team of administrators in the delivery of a continually improving level of customer service to clients and members in terms of quality cost and time.
Duties Include:-
- Organising and prioritising the workflow of the team in order to meet service level agreement and actively seeking new ways to improve procedures.
- To create and maintain consistent and accurate scheme records using the appropriate systems
- To have in depth technical pensions knowledge to cover both DB and DC schemes.
- To make every effort to ensure the contracted performance targets and quality standards are met and to implement procedural changes to improve the standards.
- To support and assist the senior management team.
- To be responsible for checking calculations and processes as required.
- To take responsibility for organising the work of the administrators in the team. To participate in and promote good team communication.
- To provide excellent customer service to all clients, members and third parties. To complete all tasks using best practice.
- To build and maintain personal development file. Visibly demonstrate appreciation for activity, either individual or team, beyond that normally expected.
Essential experience required
Line managment experience, working with a team of at least 5+ people
Pensions experience within DB schemes Excellent communication skills. 
