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Are you passionate about creating engaging learning experiences? We are seeking a highly organized and innovative Learner Experience Coordinator to lead and coordinate the development of e-learning content. In this dynamic role, you will ensure projects are delivered to the highest standards, balancing creativity with efficiency. If you excel in communication, multitasking, and working within fast-paced environments, this role is an exciting opportunity to join a collaborative team. This role requires travel into their Greater London or North West office.
Responsibilities
- Oversee multiple e-learning content development projects simultaneously, managing scope, scheduling, and production milestones
- Coordinate the work of external contractors including instructional designers, graphic designers, and e-learning agencies
- Monitor and control project progress, ensuring quality and timely delivery
- Identify project risks, implementing necessary actions to mitigate them, and escalating issues when required
- Support resource management by identifying when additional support is needed and selecting the best contractors for specific tasks
- Track and log project progress using appropriate documentation processes
- Conduct proofreading and quality assurance checks as necessary
- Resolve queries and provide issue resolution following feedback from stakeholders
- Collect and analyse project data to inform decision-making and communicate insights
- Contribute to identifying trends, best practices, and areas for improvement
Skills
- Strong multitasking abilities, capable of managing competing priorities efficiently
- Excellent communication and organizational skills
- Problem-solving mindset with a focus on delivering high-quality results under tight deadlines
- Ability to work independently, as well as part of a team, with a proactive approach to task management
- Proven experience in project management within a creative or content development environment
- Experience with software applications such as Microsoft Word, Excel, PowerPoint, and project management tools
- Familiarity with proofreading, quality checking, and content testing
Education
- Any L&D related qualifications are desirable but not essential
Experience
- Previous experience in production coordination, preferably in digital content or e-learning development
- Experience in converting face-to-face learning into online or blended formats is advantageous
- Knowledge of learning principles and their application to digital content development
- Awareness of modern e-learning tools and technologies, such as AI and authoring platforms
Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, Elearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers.
