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Belmont Recruitment are currently looking for an experienced SEN Administrator to join Leeds Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
The Role:
- Respond to voicemails, emails and web enquiries made to the advice line.
- Provide initial, general information and advice on SEND processes and topics.
- Provide appropriate signposting, in line with enquiries.
- Collect service user data to allow for creation of, and on-going records, in line with service policies and GDPR requirements.
- Provide triage assessment for enquires that require additional advice and support.
- Support with the delivery of virtual and in-person outreach activities such as information sessions, workshops and advice sessions.
- Support with writing and updating service resources.
- Write and post social media updates.
- Appropriately escalate risk or concerns about safeguarding in a timely way.
Requirements:
- Understand the needs of vulnerable children and their families particularly those with complex and Special Educational Needs
- Ability to interpret legislation in a user friendly manner for families in a format they understand
- Ability to defuse situations which may lead to conflict and breakdown of communications for young people, children and their families
- Excellent listening and communication skills.
- An ability to collect and analyse data for strategic monitoring
If this role would be of interest to you, please apply with an up to date CV as soon as possible or call Chloe at Belmont Recruitment for further information.
