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- Complex case management
- Training and develop members of the team
- Line management
- Attend and present at client meetings
- Advise on encroachment management
- Supporting the regional team lead with client objectives and managing SLA’s and KPI’s Â
- Undertake site visits where necessary to read meters, undertake audible fire alarm tests, meet contractors and to carry out inspections
- Day to day management of mixed property portfolio’s comprising of residential assets including:
- Leasing and letting of property.
- Undertaking rent reviews and lease renewals.
- Dealing with the acquisition and onboarding of new assets into the portfolio.
- Liaison with the Facilities Management team to ensure all compliance checks are complete.
- Managing and organising improvement, repair and maintenance work for residential properties, including liaising with tenants and contractors, arranging access, and checking that works are completed.
- Undertaking annual / periodic property inspections
- Managing relations with key stakeholders
- Provide accurate, timely client reports
- Maintain a strong working knowledge of appropriate legislation.
- We are looking for applicants who ideally have MRICS, AssocRICS or MARLA qualifications and possess extensive asset management experience or similar experience.
- Strong experience of dealing with clients, stakeholders and contractors alongside experience of working in a fast-paced environment where professionalism and flexibility is essential. ?
- An awareness and understanding of Key Performance Indicators, Service Level Agreements, and financial budgeting and forecasting.
- You will be highly organised, with good time and people management skills and possess a good working knowledge of Word, Excel and Outlook. Â
- A Full Driving license is essential.
