- Location: Glenfield
- Job Type: Temporary, Hybrid (until mid-June)
- Working Hours: 37 hours per week
We are seeking a skilled administrator to join our Children and Family Services team on a temporary basis. This role is essential for providing high-quality database support, managing referral processes, and offering clerical family responses. The ideal candidate will be flexible, cooperative, and committed to safeguarding and supporting colleagues and clients.
Day-to-day of the role:- Handle confidential matters with the utmost discretion.
- Perform database entry tasks, manage case notes, upload documents, and send correspondence within given timelines and to a high standard.
- Contact parents/carers, referrers, and other agencies as directed to clarify or seek additional information.
- Raise invoices and purchase order numbers
- Manage large volumes of data on excel
- Experience in database management and clerical support within a similar setting.
- Strong proficiency in various IT systems and excel
- Excellent organisational and communication skills.
- Ability to handle confidential information with discretion.
- Capable of managing multiple tasks and maintaining high levels of accuracy.
- Experience in customer service and handling enquiries.
- Competitive hourly rate.
- Opportunity to work in a supportive team environment.
- Experience in a role that makes a significant impact on family and children services.
To apply for the Database and Clerical Support Officer position, please submit your CVÂ