Job Title: 12-month FTC Performance Manager Salary: up to £46,344 Service/Section: Business Intelligence ServiceBase/Location: LeicestershireJob role: full time, remote with occasional travel to site
I am delighted to be working with an East Midlands Local Authority who are in a really good position and are continuing to expand in other areas. They are currently seeking a Performance Manager with a passion for social care and data and for someone who really wants to make a difference.
As the Performance Manager the duties will involve managing a team of analysts to create children’s social care intelligence, including Tableau data dashboards, statistics, inspection data, statutory and other returns, performance reports, and Mosaic system data analysis. Also Providing expert support, challenge, and guidance on all aspects of performance management for the Children’s Social Care service area.
Main Duties and Responsibilities as a Performance Manager will include:• Support the development and delivery of a customer-focused, high-quality business intelligence service in line with the council’s policies and values.• Provide high-quality business intelligence to Senior Officers and Members through appropriate communication and dialogue.• Support effective relationship management with other Departments and partnersImprove the relevance and efficiency of the business intelligence service through co-production of reports/dashboards and process automation.• Lead in delivering aspects of a service level agreement for business intelligence provision to the Children’s Social Care Service.• Manage a team of performance analysts to support performance analysis and business intelligence activity.
Essential experience as a Performance Manager will include:• Experience in performance management policy and practice development in children’s social care or related area. • Developing effective performance reporting systems.• Managing staff and projects to successful delivery.• Producing high-quality reports, statistics, and presentations.• Understanding of local government and social care services.• Knowledge of performance management frameworks and statutory data requirements.• Familiarity with IT performance systems or data extraction tools like MOSAIC, Tableau, Power BI, symorph, and SPSS (desirable).• Excellent IT skills, including Excel, Word, PowerPoint, and data visualisation software.• Strong presentation, verbal, and written communication skills.• Skills in data analysis and interpretation.
If you are interested in this opportunity and would like to discuss further details, then please get in touch via email on