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Customer Service Advisor Work From Home

POSTIFY LIMITED
Posted 4 days ago, valid for a month
Location

Leicester, Leicestershire LE5 3TB

Salary

£23,795 per annum

Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • The position is for Customer Service Advisors working fully remote with a salary of £23,795 per annum.
  • Candidates should possess good communication skills and be comfortable in a fast-paced environment, with an emphasis on efficiency and accuracy.
  • The role involves handling inbound calls to book, re-schedule, and cancel appointments following referrals.
  • Benefits include 28 days of holiday (increasing to 30 after one year), a Lifestyle Benefits programme, and access to a Mental Health Employee Assistance programme.
  • No specific year of experience is mentioned, but training is provided for the role.

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,795 per annum.

Customer Service Advisor benefits:  

  • 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
  • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
  • Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
  • Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub
  • Length of Service and monthly recognition awards
  • Opportunities for career development and progression

Training is included to prepare you for this role.  

Customer Service Advisor role:  

You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Customer Service Advisor pay:  

£23,795 per annum.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.