Back to search
Experienced Plant Hire Service Desk Coordinator
The Role:
Our nationwide Construction company's Plant and Tool division hires a range of equipment including diggers, dumpers, and small hand tools to companies within the construction, utilities, and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators play a pivotal role in driving our clients' success by building strong customer relationships, understanding their hire needs, and ensuring they can meet them. This is a challenging, fast-paced, and rewarding role that provides a fantastic platform to grow and progress within the organisation.
A typical day will include:
* Processing all hire desk administration, including customer and supplier queries.
* Managing approximately 40-50 incoming and outgoing hires per day.
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities.
* Load checking vehicles and working effectively with the depot team of drivers and fitters.
* Resolving customer complaints and supplier issues efficiently.
About You:
Successful applicants should demonstrate the following:
* Previous experience of working within a high-volume hire desk role in the construction industry is essential.
* Excellent customer service skills with a focus on increasing sales.
* Effective communicator with strong organisational skills and attention to detail.
* Proficient IT skills with a working knowledge of MS Office, including Outlook and Excel.
* Strong team player with the ability to work on their own initiative.
About the Organisation:
Our client, one of the leading hire companies in the UK, has ten divisions offering equipment hire throughout the country. They are looking to recruit the best talent in the industry to help them grow even further. As a member of their team, you'll enjoy loads of benefits, including profit share, loyalty holidays, and a staff social fund. Their in-house Learning & Development Team is dedicated to giving you the skills you need to be your best, and as a company, they are always keen to promote internally.
Benefits include:
* Competitive salary and bonus scheme.
* Up to 25 days annual leave plus bank holidays.
* The option to buy up to 5 days of additional leave.
* Contributory Pension Scheme.
* Life Assurance.
* Employee Welfare Fund (Company-funded social events).
* Cycle to Work Scheme.
* Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab).
So what's next?
If you fit the profile and are up for the challenge, our client would love to hear from you!
To apply, all you need to do is upload your CV and we'll take it from there.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
