Back to searchFull Time Customer Service Advisor
Pertemps Loughborough
Posted 5 hours ago, valid for 3 hours
Leicester, Leicestershire LE1 4PG, England
£11.44 per hour
Full Time
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Sonic Summary
- Our Client is seeking a Full-Time Call Centre Advisor in Leicester, serving as the first point of contact for customers regarding their orders and requests.
- The role involves communicating with customers, handling enquiries and complaints, and referring complex matters when needed.
- Candidates must possess excellent customer service skills, strong communication abilities, and prior call centre experience is required.
- The position offers a salary of £XX, and candidates should have at least 1 year of relevant experience.
- Work hours are from 07:30 to 18:00, with shifts rotating across 5 days out of 7, including every other weekend.
Working in a Location in Leicester you will be the first point of contact for the Customer dealing with their orders / requests.
Great place to work, could have the opportunity for the right candidate to progress to a Permanent position.
Job Role:
Communicating with the Customer, receiving calls to the helpline and dealing with customers orders.
Dealing with enquiries and complaints
Referring on any complex matters when necessary.
Requirements:
Must have excellent Customer Service Skills, and be a great communicator.
Call Centre Experience is a Must.
Great attention to detail.
Must be able to drive and have access to own vehicle.
Days:
Monday to Sunday ( Working 5 days out of 7 - working every other weekend)
Hours: 07:30 - 18:00 (8hr shift - rotational)
Training will be provided prior to start date.
Ongoing Mentoring.
Must be available to do training for 3 days during the week.
Please contact (phone number removed) / (url removed)
