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Graduate Customer Service Trainee

Bridgewater Resources UK
Posted 14 days ago, valid for 6 days
Location

Leicester, Leicestershire LE5 4AA

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A growing distribution business in Castle Donington is seeking a motivated Graduate Customer Service Trainee.
  • This role offers a starting salary of £26,000 - £27,000 and involves a rotational training program across various business areas.
  • Candidates should be hard-working graduates with excellent communication skills and be able to work well in a team.
  • The position requires a proactive approach to customer service, including handling inquiries and managing the customer care process.
  • Previous experience is not necessary, but a business-minded attitude and a quick learning ability are essential for success.

A growing distribution business is looking for a motivated and organised Graduate Customer Service Trainee to join their successful team in Castle Donington. This is an exciting opportunity to embark on a rotational graduate training programme where you'll learn about and work through various areas in the business including customer accounts, project work, stock control and finance.The OpportunityDue to the progression of previous graduate trainees, the business is now looking for new talent. As a Graduate Customer Service Trainee, you will:

  • Receive in-house training and mentoring from an experienced and successful manager
  • Gain insight into various areas of the business
  • Handle customer service enquiries by e-mail and telephone in a professional manner
  • Manage the customer care process and advise end users on solutions
  • Book product installations and plan time scales and deliveries
  • Complete general administration duties and ad-hoc tasks
  • Have opportunities to progress in an area that suits your strengths e.g. administration, sales, logistics
  • Work closely with management on different commercial projects

RewardsAs a Graduate Customer Service Trainee, you will receive:

  • Starting salary of £26,000 - £27,000
  • Annual bonus
  • Full training
  • Fun, dynamic work environment
  • Working hours are Monday-Friday, 8.30-5.00

RequirementsTo be successful in this graduate trainee role, you should be:

  • A hard-working graduate with excellent communication skills
  • Business-minded and a quick learner
  • An excellent team player
  • Organised, able to take initiative and solve problems

Think you've got what it takes? Apply today to find out more!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.