Senior Customer Service Advisor

One of our clients in Leicester are looking for a Senior Customer Service Advisor to join their team.

A market leading retail client, this role is a great opportunity to demonstrate your customer service skills and further your career.

This role will involve answering calls and emails, managing queries, whilst ensuring the customer is receiving a positive experience.

We are looking for someone:

Has good customer service skills, with demonstrated experience in a similar role.
Experience in a telephone-based customer service role.
Who can work part of a team and support each other with administration tasks.
Good communication skills, particularly over the phone.
Experience in a fast-paced environment.

This is an office-based role, Monday-Friday 09:00-17:30, working 1 in 3 weekends with 2 days off in the week.

26,000 salary plus company benefits.

Please get in touch for further details.

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.