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TEMPORARY CUSTOMER SERVICE ADVISOR
10 - 11 WEEKS
MONDAY - FRIDAY / 9AM - 3:30PM
£11.63 PER HOUR
LE19 - LEICESTER
We are seeking dedicated and enthusiastic Customer Service Representatives to join our clients team. The ideal candidate will possess excellent communication skills and a strong commitment to providing exceptional customer service. This role involves engaging with customers, addressing their inquiries and ensuring a positive experience with both products and services.
Duties
- Handle incoming customer calls and respond to enquiries in a professional manner.
- Utilise phone etiquette to ensure clear and effective communication with customers.
- Assist customers with product information, order processing and troubleshooting issues.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Collaborate with team members to resolve complex customer issues efficiently.
- Maintain a positive attitude while managing high call volumes during peak times.
Qualifications
- Contact centre experience is ESSENTIAL
- Excellent phone etiquette and the ability to communicate effectively with diverse customers.
- Flexibility to adapt to changing priorities in a fast-paced environment.
If you are passionate about delivering outstanding service and thrive in a dynamic setting, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
You'll receive full training, but previous experience speaking to customers over the phone is a must!
