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Field Agent - Debt Recovery

Novax Recruitment
Posted 10 days ago, valid for 12 days
Location

Leicester, Leicestershire LE5 3TB

Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job title is Field Agent - Debt Recovery, located in Leicester, with a salary of £26,500 plus bonuses and a company car.
  • The role involves representing the client to provide services for various utility companies, primarily focusing on customer visits related to gas and electricity supply.
  • Key responsibilities include gaining customer data, conducting visits, negotiating payment arrangements, and executing documentation for payment security.
  • Candidates should have a full clean UK driving license and previous experience in debt negotiation, customer service, or conflict resolution is desirable but not essential.
  • The position offers a good work-life balance, with working hours from 8am to 5:30pm Monday to Thursday and 8am to 5:00pm on Fridays.

Job Title: Field Agent - Debt Recovery

Location: Leicester

Salary: £26,500 + Bonuses + Company Car

A job with the perfect work-life / home-life balance!

The Role

Act as a representative of the Client to deliver a range of services that are required by various utility companies. The core activity focuses on visiting the premises of the client's customers and performing the following functions relating to their gas and electricity supply.

  • Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc.
  • Conduct PDV visits in line with specific client requirements
  • Negotiate payment arrangements
  • Execution of documentation to secure payment to the client.
  • Execution of Warrants to secure payment / access to deliver resolution.

The Company

They are the best performing debt recovery agency in the UK, so you will be joining an Industry leader, who can offer long term job security, an excellent pay and benefits package and future career development opportunities too.

The Salary and Benefits Package

  • £26,500 basic salary
  • Company car available for personal use
  • Monthly incentive payment scheme
  • 28 days holiday (including b/h rising 1 day each year)
  • Employee Assistance Scheme
  • Annual Salary Reviews
  • Vouchers on your birthday each year

Candidate Requirements

  • Full clean UK Driving License
  • Working hours 8am - 5:30pm Monday to Thursday, Friday 8am - 5:00pm.
  • Previous experience in debt negotiation/collection, customer service, conflict resolution is desirable however not essential.
  • Be prepared to work alone or as a team, indoors and outdoors
  • Excellent standard of spoken English
  • Ability to make quick decisions/judgements

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.