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Field Collections Agent - Remote/Home Based

Aaron Wallis Sales Recruitment
Posted 13 days ago, valid for 7 days
Location

Leicester, Leicestershire LE5 3TB

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Field Collections Officer based remotely in the East Midlands.
  • The salary for this role is £29,000 basic, along with a car allowance, bonus, and an exceptional benefits package.
  • Candidates must have at least 2 years of experience in a similar client-facing role, preferably in payment collections.
  • Key responsibilities include face-to-face client engagement, debt recovery, data gathering, and relationship building.
  • Strong negotiation, problem-solving skills, and excellent communication are essential for success in this role.

Field Collections Officer. Remote based. East Midlands£29,000 basic + Car Allowance + Bonus + Exceptional benefits package.

A global Energy company that will offer exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You'll be responsible for:

  • Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts.
  • Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary.
  • Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments.
  • Relationship building: Developing strong relationships with clients and colleagues.

To be successful in this role, you will need:

  • At least 2 years of experience in a similar client-facing role.
  • Ideally, having worked in payment collections
  • Strong negotiation and problem-solving skills.
  • Excellent communication and interpersonal skills.

This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.