Back to search
Job description
Our client is a leading company in providing security solutions for various industry sectors throughout the UK. We have been asked to support the recruitment of a CCTV Operator for a retail site, Highcross Shopping Centre, Leicester.
The Role:
Working as part of the Operations team you will be monitoring CCTV Systems and providing CCTV support for the Centre staff and retailers as well as acting as a call handler.
Responsible for:
- Support & assist all the appropriate team members & management
- Emergencies and evacuations are managed effectively, acting as a point of contact for tenants and emergency services
- Ensure that the DFR report is kept up to date, ensure that all incidents are recorded in the incident log and accidents are recorded
- Ensure all identified hazards, risks and or maintenance issues are immediately escalated to line management
- Contractors arriving on site adhere fully to all requirements in line with H&S
- Liaise with local police, residents, authorities and neighbouring businesses to ensure the most effective security measures are adopted
- Provide an excellent level of customer service
- Investigate and resolve customer complaints
Skills, knowledge and experience:
- Must hold valid CCTV Public Space Surveillance Licence
- Hold a valid SIA Door Supervisors Licence (desirable)
- Must be computer literate
- Previous experience of dealing with authorities, such as reporting
- Able to work in a fast paced environment
- Able to work shift pattern of 4 days on, 4 days rest, 08.00 - 20.00 hrs. Must be prepared to work the occasional night shift to cover for sickness.
Apply Now!!
