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IT Service Desk Analyst

Proactive Appointments
Posted a day ago, valid for 24 days
Location

Leicester, Leicestershire LE5 3TB

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job is for an IT Service Desk Analyst located in Leicester, offering a salary of £27,000.
  • This position requires candidates to have experience with MS Office 365, Windows 10 support, ServiceNow incident management, and Active Directory.
  • Excellent customer service skills and strong communication abilities are essential for this role.
  • The position is permanent with a shift rota and includes some hybrid working options.
  • Only suitable applicants will be contacted for interviews due to the high volume of applications.

IT Service Desk Analyst

Leicester - Onsite with some hybrid working

Shift rota

£27,000

My client are looking for a talented Service Desk analyst to join the team on a permanent basis

The purpose of the role is to provide support and administration in relation to all incidents raised with the Service Desk

To be considered, you should have the following experience:

  • In depth knowledge of MS Office 365 (Teams/Sharepoint/Outlook etc)
  • Windows 10 support
  • ServiceNow incident management
  • Active Directory 
  • Excellent Customer Service 
  • Strong communication skills

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.