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Customer Service Advisor Insurance Experience Required

IPS Group
Posted 12 days ago, valid for 7 days
Location

Leicester, Leicestershire LE5 3TB

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are recruiting for a Customer Service Advisor on behalf of a leading insurance company in Leicester that is expanding its team.
  • The ideal candidate should have experience in broking or underwriting and will manage daily emails, tickets, and calls on the Helpdesk.
  • Responsibilities include creating and distributing reports, analysing management information, and collaborating with key insurers and brokers.
  • Candidates should possess strong customer service skills, familiarity with insurance software, and excellent communication abilities, with a focus on professionalism and growth.
  • The position offers a competitive salary and requires experience in the insurance industry, ideally within a broking or underwriting environment.

We are recruiting on behalf of a leading insurance company in Leicester that is expanding its team. This is an exciting opportunity for an Customer Service Advisor with experience in broking or underwriting who is looking for a non-client-facing role.

In this position, you'll manage daily emails, tickets, and calls on the Helpdesk. You'll also be responsible for creating and distributing reports, analysing management information, and inputting data. Collaboration with key insurers, brokers, and internal teams will be a key part of your role, as well as supporting product development and ensuring FCA compliance.

We are looking for someone with experience in the insurance industry, ideally within a broking or underwriting environment. Strong customer service skills, familiarity with insurance software, and excellent communication, organisational, and problem-solving abilities are essential for success in this role.

Our client values professionalism, respect, and continuous growth. They offer a supportive work environment with flexible working arrangements, 27 days' annual leave, a contributory pension, private medical insurance, and more. They are committed to diversity and welcome candidates from all backgrounds.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.