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Field Service Engineer

Career poster
Posted 8 hours ago, valid for 16 days
Location

Leicester, Leicestershire LE5 3TB

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Field Service Technician role involves installing, configuring, calibrating, and repairing technical products at customer sites.
  • Candidates should have a minimum of 2 years of experience in a related field and possess strong communication and troubleshooting skills.
  • The position requires adherence to health and safety regulations and includes responsibilities such as preventative maintenance and customer training.
  • The salary for this position is competitive, reflecting the technical expertise and customer service focus required.
  • Willingness to travel and a valid driver's license are essential for this role.

Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations.

Your tasks

Responsibilities

  • Preventative & corrective maintenance of storage systems & solutions
  • Complete jobs in a timely manner according to set quality standards
  • Customer training (Operator, Health & Safety, Maintenance etc.)
  • On-call service to customers
  • PLC troubleshooting & diagnostics
  • Basic Software troubleshooting
  • Understand, promote and advise on Vertical Storage products and services

Main Accountabilities

  • Adhere to local Health and safety regulations
  • Positively represent the company
  • Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
  • Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture

Your profile

  • Excellent communication skills
  • Customer oriented
  • Confident, strong assertive team player
  • Good interpersonal skills
  • Willingness to travel
  • Service minded
  • English language
  • Mechanic / Electronic Training
  • Familiar with diagnostic methods / Methodological skills
  • Basic computer skills
  • Troubleshooting
  • Electrical & Electronic troubleshooting
  • Basic software programming knowledge
  • Ability to work at height
  • Willingness to travel
  • Car license

Strickly No Canvassing

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.